What’s machine learning and what can designers do with it? The NCSU 1st year Masters of Graphic Design Studio took on just this question over the course of the semester. We began with a series of conversational interface studies, moved on to a Future Artifact workshop with the amazing Krissi Xenakis, and, then, capped off the semester with a 6-week collaboration with IBM’s Watson Health team.
Over the course of this project, the grad students investigated how machine learning might lower barriers to accessibility for blind, visually impaired (BVI) and deaf, hard-of-hearing (DHH) users.
Enjoy these Scenario Videos of their final concepts. Scroll down to take a look at their user-centered design process.
Designers: Ellis Anderson, Alysa Buchanan, Matt Babb
Designers: Shadrick Addy, Jessye Holmgren-Sidell, Matt Lemmond, Krithika Sathyamurthy
The Design Process
The Design Process:
- Matrix Exercise: mapping Watson tools to problematic tasks for DHH and BVI users
- Benchmarking and User Interviews
- Personas and Scenarios
- User Journey Map of current user experience
- Ideation: What If Exercise to explore possibilities improv style
- Storyboard of User Experience
- Crits with IBM
- User Testing
- Revised User Journey Maps
- Hi-fi Prototypes
- Scenario Videos and Final Presentations